Shipping & Returns
All products and product information available on this web site are intended for qualified or training professional beauty therapists only, and are for sale on a strictly business to business basis. Customers should be competent in using the products sold on this website. CBON Group / en Vogue USA will not be held responsible for any injury or damages in unqualified users of our products. Products on this site are not for sale to members of the general public.If you do not accept these terms and conditions, please discontinue your purchase.
Orders are processed on business days only; these do not include weekends and Statutory holidays. If any orders are received during this time, they will be processed on the first business day.
up to $50 $15.00
$50 – $250 $25.00
$250 – $500 $35.00
$500 – and up $50.00
We ship to continental US only.
Return & Exchange Policy
Refunds & Returns
We will gladly accept returns/refunds for any products purchased on envogueusa.com, up to 7 days from purchase date.
Item must be returned in original condition, unopened and in original packaging including any paperwork, manuals or accessories. Items that are returned defaced, opened or damaged will not be eligible for a refund, return or exchange.
Please email us at prior to returning an item to ensure you are eligible. Your shipment should include inside the original packing slip, the unopened product and any other pieces that came with your order.Customers are responsible for all freight charges for refused and returned shipments.
255 Great Arrow Ave, Suite 214
Buffalo NY 14207
NOTE: We request that you send your shipment with a tracking number to ensure proof of delivery. If there is no tracking number, we cannot assume any responsibility for lost, stolen or misplaced items. Retain your tracking number as we will be unable to refund or replace your order without proof of delivery.
Shipping costs will be refunded only if the item was shipped incorrectly, damaged or defective.
Refund will always be issued to the same payment method to your originally purchase.
Please note refunds take 5-10 business days to appear in your account.
ALL SALES ARE FINAL